Jan. 9, 2026

Why police departments are using civilians, not officers, to investigate some crashes

Why police departments are using civilians, not officers, to investigate some crashes
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Why police departments are using civilians, not officers, to investigate some crashes

Several police departments in North Carolina are now using civilians, not officers, to respond to less serious car crashes. Departments say the goal is to lighten the load on their already strained staff. WRAL Investigative Reporter Sarah Krueger dug into the data to see if it's making a difference.