March 28, 2024
A North Carolina 911 dispatcher takes calls from the other side of the country
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Conrad Shadel lives in Person County but answers 911 calls in the Pacific Northwest. He and his co-workers are allowed to do their jobs remotely, even from home.
Here in our state, many agencies are struggling to fill emergency communicator positions. WRAL Investigates Sarah Krueger visited his dispatch center and examines whether this could be a solution.
